Frequently Asked Questions

What is whey protein?

Whey protein is a high-quality protein that comes from milk during the cheese-making process. It’s easily digested and rich in essential amino acids, making it one of the best protein sources for supporting fitness and overall health.

How is whey protein made?

When milk is used to make cheese, the liquid portion that separates from the curds is called whey. This liquid is then filtered, purified, and dried into a fine powder, giving you a concentrated source of protein.

How should I store whey protein & what is the shelf life?

Keep your whey protein in a cool, dry place with the container tightly sealed to maintain freshness. When stored properly, it typically lasts 18–24 months from the date of manufacture. Expiration date is clearly labelled on all our packages.

How much whey protein should I take daily?

Most people benefit from 1–2 scoops (20–40g) per day, depending on their activity level and dietary protein intake. Your exact needs may vary based on your fitness goals and nutrition plan.

Can whey protein help with muscle gain and recovery?

Yes! Whey protein is packed with branched-chain amino acids (BCAAs), which support muscle repair, reduce soreness, and promote lean muscle growth after exercise.

Is your whey protein gluten-free/lactose-free/vegan-friendly?

Yes—our whey protein is naturally gluten-free, and we offer options that are specially processed to be low in lactose. For those following a plant-based lifestyle, we also provide vegan-friendly protein alternatives.

How long does delivery take?

Orders are processed quickly and usually arrive within 3–7 business days, depending on your location. Across North America, expect 2-8 business days for shipping.

What is your return/refund policy?

Your satisfaction matters to us. If your order arrives damaged or you receive the wrong product, we’ll gladly provide a replacement or refund. Simply contact us within 15 days of receiving your order, and we’ll take care of it.